COVID-19 Frequently Asked Questions

Please see registrar.uconn.edu/registrar for our standard home page.

If you are a student at UConn Health or UConn School of Law, please visit those sites for guidance. If you are a graduate student, please visit the Graduate School FAQ.

Pass/Fail Grading (applies to UConn UGRD, RHAG, and NDEG students)

Due to the COVID-19 crisis, the University Senate has approved changes to its rules governing courses placed on a pass/fail grading. At this time, the rule change applies only to Spring 2020 classes. For more detailed information or to submit a request to place a course on pass/fail grading, see Temporary Rule Change for Pass/Fail Grading.

Pass/fail should be something that you think about as it may have impacts on a number of considerations, including financial aid, eligibility for the Dean’s List, and graduate school admission. Additionally, students in cohorts that have additional certification requirements (i.e. professional licensure, NCAA eligibility, etc.) should speak to their advisors prior to taking action. You have time to make this decision, so you will want to take some time to settle into your online courses before making the decision. If you may be changing majors, you want to be thoughtful as there is no guarantee that these courses can count toward your major. If you are in a major that leads to additional certification, we cannot guarantee that courses on pass/fail will count towards those requirements.

For more information on school-specific pass/fail information, visit Temporary Rule Change for Pass/Fail Grading.

No. The deadline to make this decision is May 1, 2020. Once that date has passed, the class will remain on pass/fail. If your course ends prior to May 1, you must make this decision prior to taking the final.

Withdrawing from Courses

Due to the COVID-19 crisis, the University Senate has approved an extension to the deadline. Students now have until May 1, 2020 to withdraw from coursework. You should email your advisor to start this process.

If a student would like to withdraw from one course, you will need permission from: your advisor.

If you would like to withdraw from more than one class, you will need: permission form your advisor and your advising dean OR your academic/student services director. Your advisor can assist you in routing this request.

Information on withdrawing from the semester can be found at the Dean of Students website.

Withdrawing from a course or two is something that you think about as it may have impacts on a number of considerations, including financial aid, eligibility for the Dean’s List, etc. Additionally, students in cohorts that have additional certification requirements (i.e. professional licensure, NCAA eligibility, etc.) may be impacted by this decision. Students should speak to their advisors prior to taking action.

General Questions

Official transcripts can be requested through your Student Administration System account and will continue to be sent electronically or via mail within one business day. See Student Administration System Student Help for step-by-step instructions for requesting transcripts. See the Transcripts page for additional transcript information.

You may also request enrollment verifications through your Student Administration System account. If you attempt to request an enrollment verification via Student Admin and are unable to do so, please email a request to registrar@uconn.edu.

At this time we are accepting most registration requests via email instead of requiring our standard forms. This prevents you from having to obtain handwritten signatures. We would suggest holding off on submitting independent study forms for the Fall semester until you return to campus.

Specific questions about Registrar forms should be directed to registrar@uconn.edu.

Information on final exams will come directly from the instructor of your class. If a situation should arise where a student is unable to complete the final exam due to a time conflict or for some other extenuating circumstance, they should contact the office of the Dean of Students for guidance. The Dean of Students has also created a Finals Rescheduling Request Form for Spring 2020.

Summer registration opens via the Student Administration System on March 23 at 9 a.m. for undergraduate, graduate, Ratcliffe Hicks, and non-degree students.

Fall registration opens for graduate students and non-degree students taking graduate-level courses on March 23 at 9 a.m.
Fall registration appointments for undergraduate and Ratcliffe Hicks students open periodically between March 23 and April 9. Appointment times are assigned based on earned credits and can be found via your Student Administration System account. Registration will be open through May 15, before closing for Orientation. Registration will reopen on July 22.

Please see the Student Administration System Student Help website for information about registering for classes and other resources.

Each school, college, and campus is handling this a little differently. We suggest reaching out to your advisor via email to start the conversation. If you are unsure who your advisor is, this information is available in your Student Center in the Student Administration System. If you are unable to reach your advisor or an advisor is not listed, you should reach out to your Advising and Student Support Center.

Grading Questions

Possibly. An Incomplete (I) grade indicates that a student has not completed all assessments, but the work completed is of passing quality and a make-up schedule has been agreed upon with the instructor. This is an agreement between the student and the instructor. If incomplete grades are not changed to final letter grades by the third week of the next semester (September 21), then the grade will become an Incomplete-Fail (IF) and will count as an F towards your GPA.

Grades should never be changed for reasons unrelated to course requirements or quality of work. Once the grade in the course has been submitted, an instructor may neither accept additional work nor give additional examinations.

If a student believes that an error in grading has occurred, the student may request (within six months of the final grade being posted) that the instructor review the grade. If the student cannot contact the instructor, then the student should contact the department head. When the course is in a non-departmentalized school or college, the student should contact that dean or the dean’s designee.

If the instructor believes that the original grade is correct, the student has 30 days to appeal the decision to the head of the department in which the course is taught. The department head will seek input from the instructor and the student to determine his/her opinion related to the merits of the grade appeal. Additional procedures can be found in the Grade Information section of the Undergraduate Catalog.

Grading is required of all instructors.

The university is making every effort to get all courses online for the duration of the semester. Professors will be teaching. With that said, should you have difficulty contacting your professor, please reach out to the department (contact information is on each department’s website) for guidance.

Graduation

Email degreeaudit@uconn.edu, providing your new anticipated graduation term. A degree auditor will change your anticipated graduation date and will activate you so that you can register for summer. Undergraduates who change their graduation semester DO NOT need to reapply for graduation and only need to resubmit your plan of study if additional approvals are required.

The majority of paperwork can be emailed to degreeaudit@uconn.edu, except final approval pages for dissertations and theses. Specific details, including information on signatures, are outlined below.

Due to the current extraordinary circumstances, the Graduate School and Registrar’s Office have extended the deadline to submit required final, approved Dissertation and Thesis paperwork to Friday, May 8, 2020. It is recommended that students defend their dissertation or thesis at least two weeks prior to this deadline to allow time for edits and updates. Please refer to the academic calendar for other dates.

For Thesis or Dissertation Approval Pages

Graduate School rules require original signatures (“wet ink” signatures) on the thesis or dissertation approval page. Due to the current extraordinary circumstances, until further notice this requirement can be met by any one of the following means:

  1. Original wet ink signature on an approval page, mailed to the Registrar’s Office
  2. Scanned image of an original wet signature (but not insertion of an electronic signature or a computer font signature) on the approval page emailed directly from the faculty member’s UConn or UCHC email address to the student’s degree auditor*
  3. An email sent directly to the student’s degree auditor* from the faculty member’s UConn or UCHC email address indicating approval.

All members of a student’s advisory committee must provide an original signature in one of these ways; however, signatures may be on different pages (or come from multiple faculty emails).

For All Other Forms

For all other forms (such as Plans of Study, General Exam reports, etc.) signatures can be submitted in any one of the following formats:

  1. Original wet ink signature on the form, mailed to the Registrar’s Office
  2. Scanned image of an original wet signature or an electronic signature (not a computer font of the advisor’s name) on a copy of the appropriate form emailed to the student’s degree auditor*
  3. An email sent directly to the student’s degree auditor* from the faculty member’s UConn or UCHC email address indicating approval.

* All forms related to master’s and certificate programs should be sent to Sandra Cyr and all forms for doctoral students should be sent to Jenn Horan. All forms related to Undergraduate or Ratcliffe Hicks students graduating should be sent to degreeaudit@uconn.edu. Graduate students are encouraged to include the appropriate Degree Auditor when emailing the forms to their advisors for approval.

While Commencement has been cancelled, the conferrals of degrees will still occur and students will graduate. Typically all Spring graduation candidates will have their degree posted within 45 days after the end of the term. Additionally, you do not need to be local in order for your graduation to be processed.

Latin Honors will be calculated as normal according to the guidelines specified in the Undergraduate Catalog. Students with at least 54 calculable credits who graduate with cumulative GPAs in the top 25 percent of their School or College will be eligible for Cum Laude, students who graduate with GPAs in the top 15 percent will earn Magna Cum Laude, and students who graduate with GPAs in the top 5 percent will earn Summa Cum Laude.

Perhaps. Our expectation is that we will be able to confer all degrees within 45 days of the end of term however unexpected issues may impact our responsiveness.

Diplomas will be sent standard USPS mail to the mailing/billing address in the Student Administration System unless a separate diploma address is provided there. Diplomas typically get mailed two months after the end of the term.

Office Operations

Staff will be available to assist you remotely during standard business hours, Monday through Friday, 8 a.m. to 5 p.m. We suggest you contact us by submitting a request using our Contact Us page, or by emailing us directly at registrar@uconn.edu.

Faculty/Staff

No. At this time the University is abiding by all standard deadlines.

As of this time, the guidelines for incompletes have not changed. You should only award incompletes to students who have not completed all assignments, but whose completed work is of passing quality and for whom there is a plan for the completion of the work.

Registrar’s office staff will continue to be available via email during all normal University hours, from 8 a.m. to 5 p.m.

We encourage faculty to provide a time frame and window during which students can take this exam as students may be taking the exam in different time zones. This is possible via HuskyCT. For more information, see HuskyCT Instructor Support.

We will leave the assigned time in the Student Administration System, though we encourage faculty to work with students in other time zones who may have time conflicts. This is possible via HuskyCT. For more information, see HuskyCT Instructor Support.

Yes. If you, as the primary instructor for a class, decide not to offer a final exam, we ask that you inform your students of that change and complete our Final Exam Opt-Out web form.