COVID-19 Frequently Asked Questions

Last Updated October 13, 2020

Please see registrar.uconn.edu/registrar for our standard home page.

If you are a student at UConn Health or UConn School of Law, please visit those sites for guidance.If you are a graduate student, please visit the Graduate School FAQ for additional information.

Spring 2021 Course Modalities

Please review the latest information on modes of instruction, effective for Spring 2021 courses on the Office of the Provost website.

Fall Course Registration

How do I search for classes by a specific instructional mode?

Guest Search for Classes
You can search across up to four subjects and modality (in person= in person, hybrid/blended and split or online= online and distance learning). See Guest Search for instructions.

Directions for performing a course search with additional criteria, including mode of instruction, can be found on the Conducting a Class Search page.

How do I know if my course is in-person or online?

The Instruction Mode for each of your classes can be found in StudentAdmin.

The modes of instruction are defined as:

  • Online (WW).  These classes never meet in person, nor are you expected to be available at any particular time for classroom instruction. Students will have access to class materials online using HuskyCT.
  • Distance Learning (DL). These classes never meet in person, but you are expected to be available at the times for which the class is scheduled. Students will participate online using WebEx, Blackboard Collaborate, or Microsoft Teams.
  • Hybrid/Blended (HB).  These classes have both in-person and online components. Classes will not meet in-person for all scheduled meetings, but some in-person instruction will occur. At least 25% of mandatory instruction for the class will occur in person.
  • Hybrid/Blended Reduced Seat Time (HR)*. These classes have both in-person and online components. Classes will not meet in-person for all scheduled meetings. Less than 25% of mandatory instruction for the class will occur in person.
  • Split (SP).  These classes will meet in person during all scheduled class times. However, students will alternate in person attendance as designated by the instructor.
  • In-Person (P).  These classes will meet in person during all scheduled class times.
  • Service Learning (SL). These classes are service learning classes, with instruction times and locations to be determined by the instructor.
  • By Arrangement (AR)*. – These are meant for clinical placements, field placements, independent study, internships, and research hours. They are considered to be in person.

*New mode effective for Spring 2021 courses, please see more information on the Office of the Provost website.

Will holds prevent me from making changes to my Fall schedule?

Yes. Holds will be enforced as usual for Fall 2020 registration. Check the Holds section in your Student Center on StudentAdmin to verify if you have any holds to resolve before you will be able to update your schedule. Directions for doing so can be found on the Viewing Holds page.

How do I request to add a course that requires multiple approvals?

Our new online Request to Add a Course form is now available. This form can be used for:

  • Independent Studies
  • Adding a course after the 10th day of Classes
  • Requesting Permission to Repeat a Course for a Third time

This form will route to your instructor, their department head, your advisor, and then to the Office of the Registrar for processing.  We will send it on to the Advising Dean or Student Services Director for approval if needed. Do note that this form may be denied at any stage – all status updates will be provided via email to your UConn email account.

Do the Pass/Fail rules for Spring 2020 apply to the Fall 2020/Spring 2021 Academic Year?

No. The Spring 2020 semester policy exceptions were for Spring 2020 only.

Undergraduate and PharmD students may place three courses, for no more than 12 credits, on Pass/Fail, during their UGRD or PHARMD career.

Courses placed on Pass/Fail do not satisfy the General Education Requirement, the major or related requirements, the skill requirements, the minor requirement, or any school or college course requirement. Schools or Colleges may place additional restrictions. Pass/Fail credits may not be acceptable when a student changes majors or schools within the University. Refer to the University Catalog for existing school and college-level Pass/Fail restrictions. Pass/Fail credits may not be transferrable to another institution. See Grade Information for additional details.

How do I request to place or remove a course from Pass/Fail?

Our updated Pass/Fail Request Form is now available. This form will route to your advisor for review and then to the Office of the Registrar for processing.  We will send it on to the Advising Dean or Student Services Director for approval if needed. Do note that this form may be denied at any stage – all status updates will be provided via email to your UConn email account.

  • Nov. 20, 2020 – Deadline to add or remove Fall 2020 courses as Pass/Fail
  • April 9, 2021 – Deadline to add or remove Spring 2021 courses as Pass/Fail

How will online courses show on my transcript?

Mode of instruction will not be listed on your transcript. Your courses and grades will appear on your transcript in the same way as they do every semester.

I have only done registration during orientation and am not sure how to add/drop/swap. What do I do?

For registration help, visit the Academics (Students) page.

I’m an international student and am unable to take online courses. What do I do?

You should reach out to your International Student Services Advisor and/or to international@uconn.edu for assistance as soon as possible.

I am an international student and am planning on studying in my home country. How do I know which classes to take?

International students should look for courses labeled WW-Online as they will offer the most flexibility. You may also look for courses labeled DL-Distance Learning, but we suggest you carefully review the times to ensure they will work for the time zone you are participating from.

General Questions

How can I get enrollment verifications or transcripts?

Official transcripts can be requested through your Student Administration System account and will continue to be sent electronically or via mail within one business day. See Student Administration System Student Help for step-by-step instructions for requesting transcripts. See the Transcripts page for additional transcript information.

You may also request enrollment verifications through your Student Administration System account. If you attempt to request an enrollment verification via Student Admin and are unable to do so, please email a request to registrar@uconn.edu.

If you are on the Storrs campus, you may stop in to the Office of the Registrar to pick up this document as well. Please reach out via our Online Chat or call 860-486-3331 to confirm that a staff member will be available to assist you with this.

How can I get registration paperwork submitted?

At this time we are accepting most registration requests via email instead of requiring our standard forms. This prevents you from having to obtain handwritten signatures.  We also have created new online forms to assist with some of these workflows. These forms are available on our Forms page.

Specific questions about Registrar forms should be directed to registrar@uconn.edu.

How can I get my advising hold lifted?

Each school, college, and campus is handling this a little differently. We suggest reaching out to your advisor via email to start the conversation. If you are unsure who your advisor is, this information is available in your Student Center in the Student Administration System. If you are unable to reach your advisor or an advisor is not listed, you should reach out to your Advising and Student Support Center.

Graduation

I want to change my graduation term so I can take Summer and/or Fall classes. How do I do this?

Email degreeaudit@uconn.edu, providing your new anticipated graduation term. A degree auditor will change your anticipated graduation date and will activate you so that you can register for summer. Undergraduates who change their graduation semester DO NOT need to reapply for graduation and only need to resubmit your plan of study if additional approvals are required.

How and when do I submit my graduation paperwork?

The majority of paperwork can be emailed to degreeaudit@uconn.edu, except final approval pages for dissertations and theses. Specific details, including information on signatures, are outlined below.

For Thesis or Dissertation Approval Pages

Graduate School rules require original signatures (“wet ink” signatures) on the thesis or dissertation approval page. Due to the current extraordinary circumstances, until further notice this requirement can be met by any one of the following means:

  1. Original wet ink signature on an approval page, mailed to the Registrar’s Office
  2. Scanned image of an original wet signature (but not insertion of an electronic signature or a computer font signature) on the approval page emailed directly from the faculty member’s UConn or UCHC email address to the student’s degree auditor*
  3. An email sent directly to the student’s degree auditor* from the faculty member’s UConn or UCHC email address indicating approval.

All members of a student’s advisory committee must provide an original signature in one of these ways; however, signatures may be on different pages (or come from multiple faculty emails).

Does the Registrar’s Office Need a Copy of my Dissertation?

No.

For All Other Forms

For all other forms (such as Plans of Study, General Exam reports, etc.) signatures can be submitted in any one of the following formats:

  1. Original wet ink signature on the form, mailed to the Registrar’s Office.
  2. Scanned image of an original wet signature or an electronic signature (not a computer font of the advisor’s name) on a copy of the appropriate form emailed to the student’s degree auditor.*
  3. An email sent directly to the student’s degree auditor* from the faculty member’s UConn or UCHC email address indicating approval.

* All forms related to master’s and certificate programs should be sent to Sandra Cyr and all forms for doctoral students should be sent to Jenn Horan. All forms related to Undergraduate or Ratcliffe Hicks students graduating should be sent to degreeaudit@uconn.edu. Graduate students are encouraged to include the appropriate Degree Auditor when emailing the forms to their advisors for approval.

How will I get my diploma?

Diplomas will be sent standard USPS mail to the mailing/billing address in the Student Administration System unless a separate diploma address is provided there. Diplomas typically get mailed two months after the end of the term.

Office Operations

Will there be staff available to help me?

Staff will be available to assist you remotely during standard business hours, Monday through Friday, 8 a.m. to 5 p.m. We suggest you contact us by submitting a request using our Contact Us page, or by emailing us directly at registrar@uconn.edu.

Faculty/Staff

Are there extensions to deadlines?

No. At this time the University is abiding by all standard deadlines.

Can I give everyone incompletes?

As of this time, the guidelines for incompletes have not changed. You should only award incompletes to students who have not completed all assignments, but whose completed work is of passing quality and for whom there is a plan for the completion of the work.

Will there be staff available to help me?

Registrar’s office staff will continue to be available via email during all normal University hours, from 8 a.m. to 5 p.m.

I am giving my midterm exams. Do I need to have it during classroom time?

We encourage faculty to provide a time frame and window during which students can take this exam as students may be taking the exam in different time zones. This is possible via HuskyCT. For more information, see HuskyCT Instructor Support.