COVID-19 Frequently Asked Questions

The Office of the Registrar is currently working remotely. Staff will be available to assist you remotely during standard business hours, Monday through Friday, 8 a.m. to 5 p.m. During these hours, please contact us via Online Chat below, by phone at 860-486-3331, or by email at registrar@uconn.edu.

Please see registrar.uconn.edu/registrar for our standard home page.

If you are a student at UConn Health or UConn School of Law, please visit those sites for guidance. If you are a graduate student, please visit the Graduate School FAQ for additional information.

Spring 2021 Course Information

Update 3/9/21: Information added about the recently approved "NRC" grading option for students who have withdrawn from a course during the pandemic.

I have withdrawn from or am planning to withdraw from a course during the COVID-19 pandemic. How will this show on my transcript?

All course withdrawals after the add/drop period are notated on your transcript. Normally, they are notated with a grade of "W" for Withdrawal but, for courses taken in terms during the pandemic (Spring 2020 through Spring 2021), you may choose to have these courses notated as "W" or "NRC" for "No Record COVID." Please see the No Record COVID Grade page for more information.

How do I search for classes by a specific instructional mode?

Guest Search for Classes

You can search across up to four subjects and modality (see "How do I know if my course is in-person or online?" below for more information). See Guest Search for instructions.

Directions for performing a course search with additional criteria, including mode of instruction, can be found on the Conducting a Class Search page.

How do I know if my course is in-person or online?

The Instruction Mode for each of your classes can be found in StudentAdmin.

The modes of instruction are defined as:

  • Online (WW).  These classes never meet in person, nor are you expected to be available at any particular time for classroom instruction. Students will have access to class materials online using HuskyCT.
  • Distance Learning (DL). These classes never meet in person, but you are expected to be available at the times for which the class is scheduled. Students will participate online using WebEx, Blackboard Collaborate, or Microsoft Teams.
  • Hybrid/Blended (HB).  These classes have both in-person and online components. Classes will not meet in-person for all scheduled meetings, but some in-person instruction will occur. At least 25% of mandatory instruction for the class will occur in person.
  • Hybrid/Blended Reduced Seat Time (HR)*. These classes have both in-person and online components. Classes will not meet in-person for all scheduled meetings. Less than 25% of mandatory instruction for the class will occur in person.
  • Split (SP).  These classes will meet in person during all scheduled class times. However, students will alternate in person attendance as designated by the instructor.
  • In-Person (P).  These classes will meet in person during all scheduled class times.
  • Service Learning (SL). These classes are service learning classes, with instruction times and locations to be determined by the instructor.
  • By Arrangement (AR)*. – These are meant for clinical placements, field placements, independent study, internships, and research hours. They are considered to be in person.

*New mode effective for Spring 2021 courses, please see more information on the Office of the Provost website.

Will holds prevent me from making changes to my schedule?

Yes. Check the Holds section in your Student Center on StudentAdmin to verify if you have any holds to resolve before you will be able to update your schedule. Directions for doing so can be found on the Viewing Holds page.

How do I request to add a course that requires multiple approvals?

Our new online Request to Add a Course form is now available. This form can be used for:

  • Independent Studies
  • Adding a course after the 10th day of Classes
  • Requesting Permission to Repeat a Course for a Third time

This form will route to your instructor, their department head, your advisor, and then to the Office of the Registrar for processing.  We will send it on to the Advising Dean or Student Services Director for approval if needed. Do note that this form may be denied at any stage – all status updates will be provided via email to your UConn email account.

Do the Pass/Fail rules for Spring 2020 apply to the Fall 2020/Spring 2021 Academic Year?

No. The Spring 2020 semester policy exceptions were for Spring 2020 only.

Undergraduate and PharmD students may place three courses, for no more than 12 credits, on Pass/Fail, during their UGRD or PHARMD career.

Courses placed on Pass/Fail do not satisfy the General Education Requirement, the major or related requirements, the skill requirements, the minor requirement, or any school or college course requirement. Schools or Colleges may place additional restrictions. Pass/Fail credits may not be acceptable when a student changes majors or schools within the University. Refer to the University Catalog for existing school and college-level Pass/Fail restrictions. Pass/Fail credits may not be transferrable to another institution. See Grade Information for additional details.

How do I request to place or remove a course from Pass/Fail?

Our updated Pass/Fail Form is now available. This form will route to your advisor for review and then to the Office of the Registrar for processing. We will send it on to the Advising Dean or Student Services Director for approval if needed. Do note that this form may be denied at any stage – all status updates will be provided via email to your UConn email account.
The deadline for Undergraduate, Ratcliffe Hicks, and PharmD students to add or remove Spring 2021 courses from pass/fail is May 14, 2021.

How will online courses show on my transcript?

Mode of instruction will not be listed on your transcript. Your courses and grades will appear on your transcript in the same way as they do every semester.

I have only done registration during orientation and am not sure how to add/drop/swap. What do I do?

For registration help, visit the Academics (Students) page.

I am an international student and am planning on studying in my home country. How do I know which classes to take?

International students should look for courses labeled WW-Online as they will offer the most flexibility. You may also look for courses labeled DL-Distance Learning, but we suggest you carefully review the times to ensure they will work for the time zone you are participating from.

General Questions

How can I get enrollment verifications or transcripts?

Official transcripts can be requested through your Student Administration System account and will continue to be sent electronically or via mail within one business day. See Student Administration System Student Help for step-by-step instructions for requesting transcripts. See the Transcripts page for additional transcript information.

You may also request enrollment verifications through your Student Administration System account. If you attempt to request an enrollment verification via Student Admin and are unable to do so, please email a request to registrar@uconn.edu.

How can I get registration paperwork submitted?

At this time we are accepting most registration requests via email instead of requiring our standard forms. This prevents you from having to obtain handwritten signatures.  We also have created new online forms to assist with some of these workflows. These forms are available on our Forms page.

Specific questions about Registrar forms should be directed to registrar@uconn.edu.

How can I get my advising hold lifted?

Each school, college, and campus is handling this a little differently. We suggest reaching out to your advisor via email to start the conversation. If you are unsure who your advisor is, this information is available in your Student Center in the Student Administration System. If you are unable to reach your advisor or an advisor is not listed, you should reach out to your Advising and Student Support Center.

Graduation

For more information about Graduation policies and procedures, see registrar.uconn.edu/graduation.

Office Operations

Will there be staff available to help me?

Staff will be available to assist you remotely during standard business hours, Monday through Friday, 8 a.m. to 5 p.m. We suggest you contact us by submitting a request using our Contact Us page, or by emailing us directly at registrar@uconn.edu.

Faculty/Staff

Are there extensions to deadlines?

No. At this time the University is abiding by all standard deadlines.

Can I give everyone incompletes?

As of this time, the guidelines for incompletes have not changed. You should only award incompletes to students who have not completed all assignments, but whose completed work is of passing quality and for whom there is a plan for the completion of the work.

I am giving my midterm exams. Do I need to have it during classroom time?

We encourage faculty to provide a time frame and window during which students can take this exam as students may be taking the exam in different time zones. This is possible via HuskyCT. For more information, see HuskyCT Instructor Support.